Refund policy

At Cocktail Cartel, we take pride in delivering exceptional mobile cocktail experiences for every event. We work hard to ensure each booking is handled with care, precision, and attention to detail.

Refunds & Returns Policy

Due to the nature of our services, all sales are final. Once a booking is confirmed and payment is processed, we do not offer refunds, returns, or exchanges under any circumstances.

This policy applies but is not limited to:

  • Cancellations (including those due to client schedule changes or weather)

  • Client dissatisfaction due to change of preference or expectations

  • Partial or full non-use of services once the event has started

Rescheduling & Credits

We understand that plans can change. While we do not offer refunds, we may offer a one-time rescheduling or credittoward a future event if we are notified at least [insert your desired timeframe here, e.g., 14 days] in advance. Rescheduling is subject to availability and at our sole discretion.

Force Majeure

Cocktail Cartel is not responsible for delays or cancellations due to circumstances beyond our control (e.g., extreme weather, natural disasters, government restrictions, etc.). In such cases, we’ll do our best to work with you on a future credit or alternate date, but no refunds will be issued.

Agreement

By booking with Cocktail Cartel, you acknowledge and agree to the terms of this Return & Refund Policy.