THE NEED TO KNOW
PAYMENTS CAN BE MADE VIA CASH OR BANK TRANSFER.
IF YOU ARE UNABLE TO COMPLETE THE PAYMENT WITHIN 30
DAYS OF RECEIVING THE INVOICE, PLEASE CONTACT US VIA THE
PROVIDED PHONE NUMBER OR THROUGH OUR SOCIAL MEDIA
CHANNELS.
OUR TEAM WILL ASSIST IN RESOLVING ANY ISSUES REGARDING
THE QUOTE.
COCKTAIL CARTEL IS NOT LIABLE FOR ANY FAILURE TO PROVIDE
SERVICES DUE TO CIRCUMSTANCES BEYOND OUR CONTROL,
INCLUDING BUT NOT LIMITED TO SEVERE WEATHER
CONDITIONS, VEHICLE ACCIDENTS OR BREAKDOWNS, FIRE
ALARM EVACUATIONS, OR ELECTRICITY AND WATER FAILURES
VENUE REQUIREMENTS
WE OPERATE UNDER THE ASSUMPTION THAT ALL CHOSEN VENUES
WILL HAVE ADEQUATE POWER SUPPLY, LIGHTING, AND SUFFICIENT
SPACE, ENSURING A SUITABLE ENVIRONMENT FOR OUR TEAM TO SET
UP, PROVIDE SERVICE, AND CLEAR AWAY AFTER THE EVENT.
OUR BARTENDING TEAM WILL REQUIRE ACCESS TO THE VENUE’S
KITCHEN FACILITIES FOR STORING ICE AND BEVERAGES THAT NEED TO
REMAIN FROZEN THROUGHOUT THE EVENT. THIS ALSO INCLUDES
ACCESS TO THE WASHING-UP AREA FOR CLEANUP AFTER SERVICE.
COCKTAIL CARTEL WILL ACT ON BEHALF OF THE CLIENT IN ALL
DISCUSSIONS AND LICENSE APPLICATIONS WITH THE LOCAL COUNCIL
AND VENUE. HOWEVER, WE CANNOT GUARANTEE THAT THE
NECESSARY LICENSES OR EXTENDED OPENING HOURS WILL BE
GRANTED, AS THE FINAL DECISION RESTS WITH THE LOCAL LICENSING
AUTHORITIES. IF A LICENSE IS REFUSED, ALL FEES EXCLUDING THE
LICENSE APPLICATION FEE WILL BE REFUNDED.
WE CAN ONLY PROVIDE TAP WATER WHERE IT IS REASONABLY
AVAILABLE, AS ACCESS TO PLUMBING AND TAPS VARIES BY VENUE. AS
A MOBILE BAR, WE DO NOT CARRY BUILT-IN PLUMBING. IF THE VENUE
HAS THE NECESSARY FACILITIES, WE WILL BE HAPPY TO
ACCOMMODATE THIS REQUEST.
GLASSWARE
GLASSWARE HIRE IS INCLUDED AS STANDARD IN ALL QUOTES UNLESS
THE HIRER CONFIRMS THAT THE VENUE WILL PROVIDE SUITABLE
GLASSWARE. COCKTAIL CARTEL IS NOT LIABLE FOR ANY INJURIES OR
DAMAGES RESULTING FROM THE USE OF GLASS.
ANY LOST OR DAMAGED GLASSWARE MUST BE PAID FOR AND WILL BE
CHARGED TO THE CLIENT AFTER THE EVENT.
IT IS THE HIRER’S RESPONSIBILITY TO INFORM US IN ADVANCE IF THE
VENUE WILL BE SUPPLYING GLASSWARE.
THE COST FOR EACH BROKEN OR LOST COCKTAIL GLASS IS £1.50 AND
£0.75 FOR OUR HI BALL GLASSES .
COCKTAIL CARTEL WILL PROVIDE COCKTAIL GLASSWARE ONLY,
UNLESS A PRIOR AGREEMENT HAS BEEN MADE BEFORE THE EVENT.
BAR OPERATIONS & ALCOHOL SERVICE
Drinks arranged by either you or another provider are permitted
throughout the event. However, any stock being used by the bar must
remain with the bartending staff for the duration of the event.
We are responsible for the operation of your bar, which means that the
premises—whether a marquee, private residence, or other venue—must
have the appropriate alcohol license for the event’s duration.
If the venue does not have a valid license under the Licensing Act 2003,
we will need to apply for a Temporary Events Notice (TEN). This must be
agreed upon at the time of booking, and we will carry a copy of the
license during the event. Additional costs may apply for the license
application.
Bar opening times must be agreed upon before the event.
Any additional service time may be subject to an extra charge.
Cocktail Cartel will not serve large rounds of drinks under tab or prepaid
drinks packages to prevent unnecessary wastage and ensure bartenders
can monitor guest intoxication levels.
Anyone who appears under 25 will be asked for valid ID. We reserve the
right to refuse service to any guest who appears overly intoxicated, in
accordance with current licensing laws. Our staff may also refuse
service if they notice repeated drink orders being placed but left
untouched, leading to unnecessary waste.
Cocktail Cartel is not liable for any accidents, injuries, health issues, or—
in extreme cases—fatalities that may occur at the event following
alcohol consumption. We also do not accept liability for perceived inadequate service during the event.